A speaker discusses the National Association for the Blind talking library and helpline system. He explains the difference between network issues and technical issues, saying that sometimes calls or services stop working due to system-related problems. He hopes the organization and Hamari Vaani will improve the service so visually impaired users can benefit properly.

A speaker responds to Suraj from Uttar Pradesh regarding registration problems on School at Home, a learning initiative run by Helping Hand India. He explains that users can register through the IVR system by pressing option 4 and entering details like name, father’s name, mobile number, and Aadhaar information. He asks Suraj to clearly explain the exact problem and also shares the contact number of Anil Kumar Mishra for further assistance.

A speaker explains to Asif Khan from Uttar Pradesh that affordable 5G smartphones are now available and that government-supported smartphone distribution programs are mainly meant for students. He says applicants usually need proof of studies such as school certificates, ID cards, or fee receipts. He also mentions options like the Social Welfare Department, ALIMCO Arjun Portal, Pandit Deendayal Upadhyaya National Institute for Persons with Physical Disabilities, and NIVH in Dehradun for smartphone-related support camps.

Hello Hamari Vaani listeners. I am Munnalal Bharti from Mirzapur, Uttar Pradesh. Mr. Gopal Saini is looking for private work and is also facing issues with pension and government ration benefits. For pension help, visit the Block Office or Social Welfare Department, or call 180018001995. For ration-related help, contact the Uttar Pradesh Food and Ration Department at 18001800150. These helplines can help you get solutions from home.

A speaker clarified that the number 14454 is not a disability-specific helpline but the nationwide Tele-Law service for free legal assistance. He advised people to share complete and verified information on Our Vaani instead of spreading confusion or false hopes.

An important suggestion for everyone: ask only meaningful and useful questions related to School at Home. Avoid unnecessary ID-related discussions, as life is not just for time pass. Our Vaani is a separate and valuable platform meant for helpful information, while School at Home and our Vaani are completely different platforms with different purposes.

“I want information about a talking weighing machine and a note-detecting machine. Please tell me where these devices are available, their prices, and whether they can be ordered online or require visiting a store. Kindly share any contact numbers as well.

We want to report an issue to the Hamari Vani recording team. A visually impaired person has been sending recordings under different names—for example, previously as Vikash Kumar Gautam and now as Farooq, but the voice appears to be the same. This kind of name-changing may be a misuse of the platform. We request the team to verify such cases and create a system to prevent identity confusion so that the platform remains fair and trustworthy. We also request the founders and social workers of Hamari Vani to look into this matter and take necessary action against misuse.

Hello friends, greetings. My name is Aju Sharma from Mirzapur district, Uttar Pradesh. You all know that I was recording some information earlier, but I was a bit hesitant while speaking. So now I want to explain it in detail. My dear sister Avantika Reddy and my brothers Naresh and Munnalal Bharti, please provide me with information about where I can get more details about a drilling machine, especially online.

Ayush Sharma from Mirzapur explains that visually impaired people can get smart sticks and other assistive devices by contacting providers or ordering via smartphone, with many items available through Delhi Saksham.