Mr. Shiv Kumar Yadav shared that he was mistreated while traveling for an exam and was charged for a ticket despite being a blind passenger. The speaker says this was wrong and that a complaint should have been filed with Railway Helpline 139, along with evidence such as the employee's name or recordings. However, expressing anger on this platform will not solve the issue. The speaker advises Shiv Kumar to reflect on whether such a recording was appropriate, noting that not all government officials behave the same way and that people should think carefully before making broad accusations.
