A question has been raised about the UDID (Unique Disability ID) Card helpline. The caller says that calls connect to the helpline number, but no one answers. The speaker explains that, for now, this is the only official UDID helpline number available. The reason calls are not being answered could be high call volumes or other operational issues. Users are advised to keep trying the same helpline number and ask for clarification if they are eventually able to connect
