He is talking about problem faced by him in railway station.
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providing information about the problems being faced in making online Railways concession passes
Hello listeners, I want to discuss a little about some improvements that should be made. At railway stations, the platforms have signs written in Braille which are placed lower down, so people have to bend down to read them on the platform. But what I was discussing is that instead of placing these signs lower on the platform, they should be placed at the point where the stairs to go down are located, because there are two poles (columns) there. The public stays at that spot, and we should make it easier for everyone. If someone tries to touch the pole in the middle of the crowd, people might not like it or might think something else is going on, which is not good. So, my opinion is that when people go up or down the stairs, they naturally hold onto the pole, especially those with less mobility. Therefore, the Braille signs should be placed at the upper part of the pole. Because if the signs are lower down on the platform, people have to keep going up and down unnecessarily, which is not good, especially during crowded times. Someone might misbehave with others in such situations, which we want to avoid. So there should be some change in this system. Otherwise, everything is fine, and the system to identify platforms is very good. But when you climb up to the platform, the signs should be there, not down below where you have to descend the platform. Not everyone can climb up and down easily, especially some people who carry heavy luggage. Going up and down with heavy bags is not convenient. So, if you can read the signs right at the platform entrance, that would be better. If someone wants to go down from the platform, that’s fine, but repeatedly climbing up and down where there are many people is not easy. How can anyone stand comfortably in such a crowd? Some might stand one way, others differently, and it’s hard to say exactly. People might say unpleasant things or behave badly, which is not good for anyone. So, this was my suggestion. Thank you.
Listeners, as you already know, we had earlier discussed the use of Braille on railway station platforms — how the platform numbers, like Platform No. 1 and Platform No. 2, are written in Braille and displayed on both sides. Today, however, I want to share a thought — a personal suggestion — that I feel could improve this system. This is just my individual opinion, which I’m trying to present through this platform. My effort here is to at least make this idea reach as far as possible — and especially to those who are differently abled — so that some improvement can be made with collective support. Here’s my suggestion: At railway platforms, the stairs used to go down from the overbridge are fitted with iron pillars or railings. But what happens is, the Braille signage indicating the platform number is placed lower down — near the first step. This creates a problem because there’s usually a big crowd at such places. People are carrying large bags and luggage, and they rush in both directions — coming and going. In such crowd situations, it becomes hard to identify the platform number in time using the Braille system. So, when one climbs up the bridge to change platforms, the Braille signage that indicates which platform you are about to reach should ideally be placed at the top, before stepping down. Currently, it's placed lower down near the first step, which I believe is not ideal. The idea is that if someone needs to go to Platform No. 2, and the Braille number is visible before stepping down, they can immediately know and avoid going down the wrong staircase. This is especially helpful because the signage placed at the lower step doesn’t help much in crowded conditions. Yes, there is electronic signage and even lift buttons with Braille, but due to internet delays and congestion in the lifts, that too can become difficult. So, in conclusion, I believe that placing Braille signage at a higher, more visible position, before stepping down, would help commuters, especially the visually impaired, to navigate more easily and safely.