Kanhaiya Lal from Prayagraj shared his views regarding travel issues faced by persons with disabilities in buses. He mentioned that many conductors do not properly cooperate with disabled passengers. He also clarified that private buses generally do not provide fare concessions for disability cards, and passengers usually have to pay the full fare unless the operator voluntarily offers some discount. He advised affected passengers to contact transport department officials or use the helpline numbers available on government transport buses to resolve such issues.
