Hello, I am Jitendra Kushwaha from Gwalior, Madhya Pradesh, and I am completely visually impaired. I want to highlight the challenges visually impaired people face in banks. Many bank staff refuse to help fill deposit or withdrawal forms and ask customers to bring someone else. They also often require a witness for transactions, making banking difficult for those who come alone. Banks should provide dedicated assistance for persons with disabilities and display counter numbers in Braille to make banking more accessible.
