They are asking here from Uttarakhand, Dehradun. They need a phone — the Magic Pro phone, which is the MX Pro, or I T MX Pro, meaning the Itel MX Pro. First, show them online that it is not out of stock. If the phone is showing as unavailable, you want to know where this phone might be available. Look, if you are in Uttarakhand, Dehradun, and we tell you to come to Mirzapur, Uttar Pradesh — would you really travel all the way just to buy a phone worth ₹1,000–₹1,200–₹2,000? Do you know how much your travel cost would be? Do you know how much trouble you will face? So, it’s better to check in your local market. If it is available, then good. If not, I understand that your demand is your demand, but if the product is not available, then we can’t do anything. Think logically — will you go far away to buy such a phone? That is practically impossible. Only those who are financially stable can afford to travel. Will you go from there to here for a phone worth a thousand or two thousand rupees? Mostly, people will suggest faraway locations, but that is not practical. So my suggestion is: please check in the nearest market around you. If the phone is available, they will give it. If not, you can choose another phone — there are many options. You can also ask at the service center or the mobile showrooms; they will tell you. Maybe it is not available in the smaller market but available in a bigger one. Go to the Itel service center — you will get clear information. Now your question is: How will we find the service center address? For that, you must call Itel customer care at this number: 1800 419 0525 (One eight double-zero, four one nine, zero five two five) Call this number, tell them your district and state, and say that you want the service center number where you can buy the phone. They will give you the service center details. Then you can talk to them and ask whether they have the phone in stock or not. We hope the information is clear and that you are satisfied with our explanation.
