Yes, there is some inconvenience for visually impaired people at railway stations and buses. In buses, the situation is even worse—some drivers ignore visually impaired passengers, and sometimes they even push them aside. There is no one to help them. The public just watches and walks away. They take the seat and leave, meaning they don’t want to give up their seats because they don’t want to give money or anything—they just want to sit in their pocket (meaning just sit comfortably) and go. Meanwhile, they don’t know that the government has given us permission, issued us UDID cards (disability ID cards), but still, the drivers don’t allow us to board and they just leave. Those who don’t have mobility can’t even run to catch the bus—they just have to stand. And in some places, there is no one to help them. This is a very sad problem. If someone asks for directions at railway stations, most of the time people say, “Yes, son, just go ahead, ahead, or behind,” but they don’t really know. Some senior citizens or able-bodied people even sit in the disabled coaches and say, “Brother, this is not the disabled coach,” but when you reach near that coach, it’s not the disabled coach either; you have to find out that it’s the coach after that. The staff don’t help at all. If you ask them for help, they say, “Brother, please wait, I’m on duty right now, you go 4 steps or 10 minutes that way, it’s there.” But when you go there, there is no help. So, visually impaired people face a lot of inconvenience. The visually impaired themselves understand this problem better. The government needs to pay serious attention to this, especially since everything is under CCTV surveillance and people watch all this but still ignore it. After seeing all this, nobody wants to leave their seats. It’s really disheartening.
