Puspalata Behera from Shampur Ward No. 22 shared through IVRS that the government used to provide pensions to elderly and persons with disabilities by handing over the money at their doorstep. This method was convenient because many of them were unable to go anywhere without assistance. However, now the pension is being transferred to bank accounts, where they often face issues accessing the funds. Many do not have a way to withdraw the money, and their fingerprints may not work properly, leading to the bank manager denying the withdrawal. Due to their age and disabilities, they are unable to travel to resolve these issues.
